Switch Organisation
Allow workers registered with multiple NDIS providers to switch between organisations from one mobile app, without logging out or managing separate accounts.Some support workers operate across more than one provider at a time. Requiring them to log out and back in for every context change creates friction and documentation errors. Supportly lets registered workers toggle between linked organisations directly from the app, loading the correct shifts, tasks, and records for each provider instantly.
Switch between linked provider organisations from within the mobile app.
Load the correct shifts, tasks, and records for each organisation instantly.
Eliminate login errors and documentation mix-ups for multi-provider workers.
Access to Participant Forms and Documents Using Mobile App
Give support workers secure mobile access to participant forms and key documents during shifts, so they always have what they need in the field. Workers often need to reference a participant's support plan, behaviour guidelines, or consent forms while on site. Supportly gives workers secure access to the relevant documents directly through the mobile app, so the right information is available at the right time without calling the office or waiting to get back to a computer.
Access participant forms and key documents securely from the mobile app during shifts.
View support plans, consent forms, and behaviour guidelines on site when needed.
Reduce compliance gaps caused by workers lacking access to current participant information.
Report Incident
Let workers report incidents directly from their mobile device in real time, keeping documentation accurate and escalation timely wherever they are. The longer a worker waits to report an incident, the weaker the documentation becomes. Supportly lets workers lodge a structured incident report from their phone within minutes of something occurring. Required fields guide them through each step, the report reaches the manager dashboard immediately, and everything is timestamped against the participant's record ready for any Quality Commission review.
Lodge structured incident reports from any mobile device in real time.
Required field prompts guide workers through accurate, complete documentation.
Trigger manager escalation automatically the moment a report is submitted.
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