Workers' Mobile App

Built for the Shift.
Not the Office.

Support workers show up day or night, rain or shine. The Supportly app makes sure everything they need is already waiting when they do — shifts, participant plans, incident tools, and shift notes, all in their pocket before they knock on that door.
Supportly · Worker Mobile App

Why Supportly Leads

Every shift deserves a worker who's prepared.

Support workers carry the whole sector on their shoulders. They manage the unexpected. They hold space for people on their hardest days. The last thing they need is chasing down paperwork or calling the office mid-shift to find a support plan. Supportly fixes that. Everything they need is right there — live, current, and one tap away..

View Your Shifts, Day by Day

Know before you go — Workers see their full schedule — shift times, participant name, and every key detail — before the day starts. No surprises at the door.

  • Daily and weekly schedule view with participant shift cards
  • Quick access to S-Notes, Instructions, Tasks, Medication, and Details from the shift card
  • Timesheet status visible at a glance — Pending, In-Progress, or Completed

Every Participant Detail, One Tap Away

Workers access incident reporting, shift history, forms, case notes, and key contact information directly from the participant's profile. Everything they need on site — no calls to the office, no waiting.

  • Report incidents directly from the participant profile
  • Access full shift history for that participant
  • View and complete participant forms and case notes on site
  • Quick Snapshot shows phone number, emergency contact, and date of birth

Report Incidents the Moment They Happen

Report in the moment. Not hours later from memory. — Incidents get reported the moment they happen — not reconstructed at the end of a shift. The guided form ensures every required field is completed. The manager receives an instant alert. Every report is timestamped and linked to the participant record, Commission-ready from day one.

  • Incident report button accessible directly from the shift screen and participant profile
  • Guided required fields prevent incomplete submissions
  • Manager receives an automatic alert the moment a report is lodged
  • Every report is timestamped and linked to the participant record
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App screen

Timesheets That Track Themselves

Every shift worked is logged automatically. Workers see a full weekly timesheet history — hours, dates, and provider — without filling in a single form manually.

  • Weekly timesheet view with total hours per period
  • Each entry shows provider, shift time range, and date
  • Shift hours accumulate automatically — no manual entry required

One App, Multiple Organisations

Workers registered with more than one NDIS provider switch between organisations from a single app — no logging out, no separate accounts. The correct shifts, documents, and policies load instantly for each provider.

  • Switch between linked NDIS providers without logging out
  • Access My Documents, Availability, and Policies for each organisation
  • Profile completion bar shows document compliance status at a glance
  • Settings, Availability, and Logout accessible from the same menu
Get Started

Transform Your NDIS Worker Management

Give your workers the app they deserve.
Download the Supportly app from the App Store or Google Play. Available now for iOS and Android.